Afterward, the line of visibility shows a junction between the frontstage and Backstage division of the organization. These three levels are separated from the Frontstage using the line of interaction.
The first three levels are associated with customer activities, emotions, and touch-points (the means of interaction, e.g., website, call-up, or human-human interaction). These lines represent different areas of the organization based on their direct interaction and visibility for the customers. The service blueprint diagram is a tabulated flow diagram consisting of six stages (rows) separated using the segregating lines, namely 1-Line of interaction 2-Line of visibility 3- Line of internal interaction. Professionals can prepare this service blueprint after analyzing multiple parameters of the customer journey like customer actions, emotions, touch-points, etc. Service design or service blueprinting is a technique to sketch a visual map representing the relationship between different components involved in the provision of service, e.g., various departments of a service provider organization. The Service Blueprint PowerPoint Template is an editable schematic diagram to prepare a service map.